Grow revenue through retention

Verb's toolkit and SMS capabilities help you provide a better member experience at scale.
Grown Strong logo Kreatures Of Habit logo 24 hour fitness logoSaks Works logoPure Barre logo

Smarter communication is the key to growing your fitness business

FIND OUT WHY PEOPLE STICK AROUND

What’s your businesses inflection point when people stay or go? Track customer behavior, habits and sentiment to find out what you need to do to create behavior change.

TAKE ACTION WITH LIFECYCLE COMMUNICATION

End the cycle of burnout and churnout by creating communication that moves clients through likely drop-off moments. Verb deepens and enhances customer relationships by bridging the personal communication gap between gyms and members.

SCALE YOUR TEAMS’ TIME

With staff communication and client reporting in one place, your teams will spend less time gathering information to create insights and more time coaching around them.

INCREASE ATTENDANCE and REDUCE CHURN

Identify your target person and then engage them and send custom reminders to lapsed clients to get back into the gym—thus boosting utilization.

DRIVE REVENUE

Increase retention and encourage member by capturing clients who might otherwise cancel their memberships.

Proven to Improve Your Business

13% DECREASE IN CHURN

Big Box saw 13% decrease in churn with people who opted into Verb without tracking a habit and 22% lower churn rates in clients who tracked habits.

5X YOUR COACHING CAPACITY

By automatically tracking body weight and macros as well as progress and meal photos, we have dozens of coaches that have increased their coaching capacity 5x.

Make an impact when clients need it most, at scale

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Verb learns from your staff conversations to understand key inflection points in your customer lifecycle.
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Once you know why people stick around, you can build a customer experience for engagement.
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Helping clients stick with it, means they stick with you.
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Change your business with retention revenue.

Outcompete With Engagement

Member experience and engagement have never been more important. When clients can work out anywhere, anytime, with any influencer, you have to do something differently.

That’s where Verb comes in.

Our technology helps you pinpoint what keeps your clients around and empower you to act on it at scale. Out-compete by providing a better experience and better results for your clients

Features for the future of fitness

SCALE YOUR TEAMS’ TIME

With staff communication and client reporting in one place, your teams will spend less time gathering information to create insights and more time coaching around them.

PHYSICAL AND BEHAVIORAL INSIGHTS

Using neural network classifications and extractions, see how your clients eat, drink and rest over time to reveal habits and inform future coaching recommendations.

SCALE YOUR TEAMS’ TIME

With staff communication and client reporting in one place, your teams will spend less time gathering information to create insights and more time coaching around them.

PRIORITY QUESTION SURFACING

Verb immediately detects and notifies you with questions that need the most attention to decrease lag time and improve the customer experience.

AUTO-GENERATED WEEKLY CLIENT REPORTS

Reduce time going through data with comprehensive weekly reports featuring unique behavioral insights.

PHOTO DIGESTING VIA MACHINE LEARNING

Using proprietary photo engine technology, Verb has the ability to understand food, calories, and general health markers around meals, giving clients a place to easily understand their food choices.

SENTIMENT AND EMOTION MAPPING

Our intelligent AI software extracts emotions from candid conversation, like joy, guilt, fear and happiness, and shows you when clients felt them.

LARGE CAPACITY FOR SCALING CLIENT BASE

Verb’s client capacity allows you to serve hundreds of people at a time so you can grow your client base and revenue.

AUTOMATION WITH A PERSONAL TOUCH

Send automated messages and replies or chat organically— it's up to you and your clients’ needs.
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Get in touch to ask questions, see a demo, and learn how Verb can help your clients and revenue stick with you month after month.