Turn Your Trainers Into Retention Machines

Empower your team with SMS tools and accountability systems that keep members engaged and coming back—so your trainers retain more clients, and your gym grows faster.
Trusted By Industry Leaders
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Smarter communication is the key to growing your fitness Enterprise

UNCOVER WHY MEMBERS STAY — OR LEAVE


Identify what’s driving retention (and attrition) across locations. Use behavior, sentiment, and feedback data to inform operational decisions

OPERATIONALIZE LIFECYCLE COMMUNICATION


Automate personalized touchpoints across your member journey—from onboarding to re-engagement—so your trainers stay focused on training, not texting.

EMPOWER YOUR TRAINERS TO DELIVER MORE


Give your team tools to engage clients at scale. Centralized messaging, reminders, and progress tracking free up time while driving stronger client outcomes.

BOOST ATTENDANCE. LOWER CHURN.


Proactively target at-risk members with timely nudges, class reminders, and trainer check-ins—reducing cancellations and improving session adherence.

DRIVE REVENUE

Maximize lifetime value by enabling your team to retain more members, upsell services, and create deeper engagement through smarter communication.
22%

Decrease In
Member Churn

Big Box Gyms saw a 22% decrease in churn rates with people who opted into Verb who tracked a habit and 13% who did not
5X

Your Trainers
Coaching Capacity

An independent coach went from servicing 50 clients to 1200 without sacrificing quality automatically tracking bodyweight, macros, progress pictures and meal pictures
80%

Reduction In
Coaching Costs

AI-powered automation reduces the need for repetitive tasks, helping gyms slash labor time and costs by over 80%.

Make an Impact When Your Clients Need It Most, At Scale

Reveal Insights from trainer-client interactions.
Boost Engagement keeping members connected.
Empower trainers tools to drive client success.
Unlock revenue through stronger relationships.

AI Messaging Tools To Empower Your Trainers

Smarter Programs,
Built for Every Client
Deliver personalized workouts through AI-enhanced messaging that adapts to each client’s goals, body type, and progress.
Healthy Eating Starts
with a Photo

Verb identifies meals, counts calories, and flags nutritional markers—making food tracking simple and effective.
Dashboards To Manage
Clients at Scale
Web and mobile solutions to quickly review client profiles, identify action items, and save time with automated weekly reports that highlight trends and behavioral insights, all in one centralized view.
Recovery Insights from
Wearable Devices
Track client sleep quality, readiness, and recovery trends with Oura-integrated dashboards. Use biometric signals to personalize coaching and optimize results.

A Command Center for Teamwide Oversight

TRACK TEAM OUTPUT
Monitor message volume, food photo submissions, and client interactions across all coaches.
SPOT AT-RISK CLIENTS
Automate personalized touchpoints across your member journey—from onboarding to re-engagement—so your trainers stay focused on training, not texting.
PERFORMANCE INSIGHTS AT A GLANCE
Compare coach activity, campaign engagement, and location-level results in one place.
AUTOMATED WEEKLY REPORTS
Let data guide your 1:1s and strategy meetings—no spreadsheets required.
INTEGRATED BIOMETRIC METRICS
Pull in sleep, activity, and recovery scores from wearables to understand how clients are doing beyond the gym.
ENGAGEMENT HEATMAPS
Visualize client retention and participation across locations or programs to guide resource allocation.

See the Power of
Verb in Action

Talk to our team, explore a live demo, and see how Verb helps you drive stronger retention, deeper relationships, and consistent growth, month after month.